Gong is the pioneering Revenue Intelligence platform that captures, analyzes, and acts on customer interactions across calls, emails, and meetings. Founded in 2015, it’s evolved into an AI-powered Revenue AI OS with specialized agents, predictive forecasting, and deal insights—trusted by 5,000+ companies like LinkedIn, Shopify, and HubSpot. Recognized as a Leader in the 2025 Gartner Magic Quadrant for Revenue Action Orchestration, Gong helps teams boost win rates, coach reps, and forecast accurately using real conversation data. G2 users rate it 4.6/5, loving the depth but noting it’s premium-priced for smaller teams.
Key Features (2025 Edition)
- Conversation Intelligence — Auto-records/transcribes calls/meetings; AI extracts insights, sentiment, objections, and competitor mentions.
- Deal & Forecast Intelligence — Risk alerts, pipeline health, predictive forecasting with 20%+ accuracy over CRM alone.
- AI Agents & Engage — Specialized agents for coaching, follow-ups; automates workflows.
- Revenue Graph — Unifies data from interactions for holistic views.
- Coaching & Analytics — Rep scorecards, trend reports, multi-meeting insights.
- Integrations — 250+ (Salesforce, HubSpot, Slack); Gong Collective ecosystem.
- 2025 Upgrades — Enhanced AI agents, better multilingual support, proactive revenue orchestration.
Where You Can Use Gong
- Sales Teams/SDRs → Coaching, objection handling, deal progression.
- Revenue Ops/Leaders → Accurate forecasting, pipeline visibility.
- Customer Success → Feedback trends, upsell signals.
- Enterprises → Scalable, compliant insights across global teams.
Free or Paid?
- No Free Plan — Demo/trial available.
- Pricing — Custom/quote-based; typically $1,200–$2,000/user/year (~$100–$160/month) + platform fees; full suite often $5K+ base.
- Enterprise — Bundled modules; annual contracts with discounts. Contact sales—suited for mid-market+.
Official URL
